At Ledbulbsusa, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we offer the following return policy:
1. **Eligibility for Returns**: You may return items within 30 days of receiving your order. To be eligible for a return, the item must be unused and in its original packaging.
2. **Return Process**: To initiate a return, please contact us at [email protected] or call +15662033147. We will provide you with instructions on how to return your item.
3. **Refunds**: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
4. **Exchanges**: If you need to exchange an item for the same item or a different one, please follow the return process and place a new order for the desired item.
5. **Shipping Costs**: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
6. **Non-Returnable Items**: Certain items cannot be returned, including personalized products or items marked as final sale.
If you have any questions about our returns policy, please do not hesitate to reach out to us. Thank you for shopping with Ledbulbsusa!